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概要
skilled computer operator capable of setting controls and carrying out particular daily chores.
cooperative and communicative with a track record of rapidly resolving minor concerns and assisting with more complex issues.
meticulous in the way they maintain data.
Expert Operator with technical support, monitoring, and troubleshooting experience.
Updates are installed, permissions are checked, and operating details are confirmed.
setting up hardware, gadgets, and software to configure workstations for workers.
virus, ransomware, and other threats have been eliminated from desktop and laptop computers.
Ethical Hacking
I've been dealing with several malware types for the past six years, including Trojans, Worms, RATs, Spyware, Fileless Malware, Ransomware, and Metasploit, therefore I know how to handle them.
My primary objective is Cybersecurity
工作经历
Tech Support, Data Security
Patched software and installed new versions to eliminate security problems and protect data.
Provided basic end-user troubleshooting and desktop support.
Configured hardware and granted system permissions to new employees.
Monitored systems in operation and quickly troubleshot errors.
Devised solutions to operations issues related to [Software], working closely via phone, email, live chat and web teleconference.
Suggested software and hardware modifications to reduce lag time and improve overall speed.
Installed, modified and repaired software and hardware to resolve technical issues.
Removed malware, ransomware and other threats from laptops and desktop systems.
Encrypted data and erected firewalls to protect confidential information.
Monitored confidential company data and mitigated hacking through network systems updates.
Monitored use of data files and regulated access to protect secure information.
Customer service representative
CSR
My Major Responsibilities
Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns.
Created informative and entertaining posts for client's Twitter, Facebook and Instagram pages.
Conducted daily updates to social media profiles to boost company online presence.
Developed campaigns and specific marketing strategies for clients.
Tracked social media engagement to identify high-performing ideas for campaigns.
Logistics Officer
· Major Responsibilities
· Supervised logistics functions and operations
· Developed logistical checklists to guide activities support
· Usually work in a storage facility for transport and logistics organisations
· warehoused item by its characteristics and assigning an appropriate storage location based on those characteristics, along with methodical recordkeeping
Office Assistant
·Configured hardware, devices and software to set up work stations for employees
·Removed malware, ransom ware and other threats from laptops and desktop systems.
·Maintained documentation of all systems, software, and hardware.
·Assisted with the evaluation and selection of network hardware and software.